Privacy

Effective Date: July 13, 2026

Last Updated: July 13, 2026

Moka Mobile LLC ("Moka Mobile," "we," "our," or "us") respects your privacy and is committed to protecting the information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit https://mokamobile.com/, use any website operated by Moka Mobile, download or use any mobile application published by Moka Mobile, or interact with us through our products and services.

Moka Mobile LLC is a United States company that develops, owns, and operates a portfolio of mobile applications. Because different applications provide different features, the types of information collected may vary depending on the application you use. This Privacy Policy applies to all current and future applications, websites, and digital services owned or operated by Moka Mobile unless a separate privacy policy is provided for a specific product.

By using our Services, you acknowledge that you have read and understand this Privacy Policy.

Information We Collect

Depending on the Services you use, we may collect the following categories of information.

Information You Provide

You may voluntarily provide information including:

• Name
• Email address
• Mobile phone number
• Customer support requests and communications
• Information submitted when creating an account
• Information you choose to provide through forms or other interactions with our Services

Some applications allow users to create an account while others may be used without creating one.

Automatically Collected Information

When you use our Services, we may automatically collect technical information such as:

• Device identifiers
• Device type
• Operating system
• App version
• IP address
• Browser type
• Usage statistics
• Session information
• Diagnostic information
• Crash reports
• Push notification tokens

This information helps us improve reliability, troubleshoot technical issues, understand product usage, and enhance the overall user experience.

Analytics Information

We use analytics tools to understand how visitors and users interact with our website and applications.

These analytics may collect information including:

• Pages viewed
• Time spent using our Services
• Navigation paths
• Device information
• Browser information
• Approximate geographic region
• Referring websites
• Feature usage

Analytics information is generally aggregated and used to improve our Services.

Cookies and Website Technologies

Our website uses cookies and similar technologies to improve functionality and understand website performance.

We currently use Umami Cloud Analytics to collect privacy-friendly website analytics. These technologies may collect information such as:

• IP address (subject to anonymization where applicable)
• Browser type
• Operating system
• Pages visited
• Session duration
• Referral source

You may disable cookies through your browser settings, although some website functionality may be affected.

Mobile Applications

Different Moka Mobile applications may collect different categories of information depending on the features they provide.

Examples include:

• Account information
• Device identifiers
• Usage analytics
• Crash diagnostics
• Push notification tokens
• Customer support communications

We collect only the information reasonably necessary to operate, improve, secure, and support each application.

How We Use Information

We use collected information to:

• Provide our Services
• Create and manage user accounts
• Authenticate users
• Deliver requested features
• Provide customer support
• Improve our applications
• Monitor performance and reliability
• Detect fraud and unauthorized activity
• Send service-related communications
• Respond to legal obligations
• Develop new products and features
• Maintain security of our Services

We may also use aggregated or anonymized information for research, analytics, and business improvement purposes.

SMS Messaging

Certain Moka Mobile applications allow users to voluntarily opt in to receive SMS text messages.

These messages may include:

• Account notifications
• Security alerts
• Verification codes
• Login authentication
• Important service updates
• Communications you specifically request

Message frequency may vary.

Message and data rates may apply according to your mobile carrier.

You may opt out at any time by replying STOP to any SMS message.

For assistance, reply HELP or contact us atcontact@mokamobile.com.

Your consent to receive SMS messages is voluntary. Where applicable, consent to receive text messages is not a condition of purchasing any goods or services.

Mobile information will not be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, including messaging providers and customer support platforms, is permitted solely to provide our Services. Text messaging originator opt-in data and consent will not be shared with any third parties for marketing or promotional purposes.

Push Notifications

Some applications may request permission to send push notifications.

These notifications may include:

• Account updates
• Security notifications
• Service announcements
• Feature updates
• User-requested reminders

You may disable push notifications at any time through your device settings.

Artificial Intelligence Features

Some Moka Mobile applications may provide features powered by artificial intelligence technologies.

These features may use services provided by trusted third-party providers, including OpenAI and Anthropic.

Information submitted to AI-powered features may be processed to generate requested responses or functionality. We encourage users not to submit sensitive personal information unless specifically requested as part of the feature.

Purchases and Subscriptions

Moka Mobile does not directly collect or store payment card information.

Purchases, subscriptions, and in-app transactions are processed through Apple using the App Store payment system.

Your payment information is governed by Apple's privacy practices and terms.

Third-Party Service Providers

We work with trusted third-party service providers that assist in operating our Services.

These providers may include services such as:

• Firebase (analytics, crash reporting, cloud messaging)
• RevenueCat (subscription management)
• Railway (cloud infrastructure)
• Cloudflare (security and content delivery)
• Sentry (error monitoring)
• OpenAI (AI-powered functionality)
• Anthropic (AI-powered functionality)
• Twilio (SMS messaging)
• Apple (payments and subscriptions)
• Umami Cloud (website analytics)

These providers are authorized to access information only as necessary to perform services on our behalf and are contractually or legally obligated to protect that information.

Not every Moka Mobile application uses every provider listed above.

Sharing Information

We may share information:

• With vendors who provide services on our behalf
• To comply with applicable law
• To protect our rights or the safety of users
• During mergers, acquisitions, or business transfers
• With your consent

We do not sell your personal information.

We do not share mobile phone numbers or SMS consent with third parties for their own marketing purposes.

Data Retention

We retain personal information only for as long as reasonably necessary to:

• Provide our Services
• Maintain user accounts
• Comply with legal obligations
• Resolve disputes
• Enforce agreements
• Improve our products

Retention periods vary depending on the type of information and the application involved.

When information is no longer needed, we delete or anonymize it where reasonably practicable.

Security

We implement reasonable administrative, technical, and organizational safeguards designed to protect personal information.

However, no method of electronic transmission or storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Children's Privacy

Our Services are not intended for individuals under the age of 18.

We do not knowingly collect personal information from anyone under 18 years of age.

If we become aware that we have collected personal information from a person under 18, we will take reasonable steps to delete that information.

Your Privacy Choices

Depending on your location and applicable law, you may have rights to:

• Access your information
• Correct inaccurate information
• Delete certain information
• Object to certain processing
• Request portability of your information
• Withdraw consent where applicable

To exercise these rights, contact us using the information below.

California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to request access to certain personal information, request deletion of personal information, and receive information regarding how your information is collected and used.

Moka Mobile does not sell personal information as defined under applicable California law.

California residents may submit privacy requests by contacting:

contact@mokamobile.com

International Users

Our Services are operated from the United States.

If you access our Services from outside the United States, you understand that your information may be transferred to, processed, and stored in the United States or other countries where our service providers operate.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When material changes are made, we will update the "Last Updated" date at the top of this Policy.

Continued use of our Services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Email:contact@mokamobile.com

Website: https://mokamobile.com/